Shipping Policy

At Seeuma Tea, your satisfaction is our top priority. Below is everything you need to know to ensure a smooth and seamless ordering experience.

Order Processing

Orders placed Monday to Friday before 8:00 AM (local time) will be processed and shipped within 1 business day.
Orders placed after 8:00 AM on Friday, or over the weekend, will be shipped on the next business day.

Standard Shipping Rates

Canada: $10 flat rate or FREE on orders over $70CAD (before taxes and discounts)
USA: $12 flat rate shipping or FREE on orders over $100CAD (before taxes and discounts)

Estimated Transit Times by Region

Destination	Estimated Delivery Time (after dispatch)
Canada	2-7 business days
USA	5-10 business days

Shipping Carriers & Tracking
We ship using trusted carriers such as Canada Post, UPS, and FedEx, depending on your location and selected shipping method. Once your order is dispatched, you will receive a tracking number via email to monitor your shipment’s progress.

Customs, Duties & Import Fees

For USA orders, please note that customs clearance fees, tariffs, and any additional charges are the responsibility of the customer or recipient. These fees may vary depending on your country’s import regulations.

Let customers speak for us

from 5 reviews

Wow! Beautiful vibrant green and smells sweet. I also like that the powder is already very fine that I can skip sifting. I usually drink it as usucha ( thin tea) and this matcha is not bitter at all. I’ll definitely buy again.

Amanda

11/18/2025

Hizashi - Matcha

I like the sweet taste that it gives off with no bitter aftertaste like some macha drinks do. Whisking it was smooth and easy, especially for someone that has never made macha by themself before. Overall, great product. Highly recommend!

Maureen

11/11/2025

Fuga - Matcha

One of the best matcha I have ever tried. It whisks up so beautifully. It is naturally sweet without any taste of bitterness, so rich and creamy. Definitely my go-to everyday matcha from now on!

Surya A.

11/10/2025

The most immediate difference I noticed with Hizashi is its unparalleled smoothness. When whisking, it dissolves almost instantly, forming a luscious, vibrant green foam with minimal effort. There were absolutely no clumps or grittiness- just a pure, velvety liquid that coats the tongue. This fine, almost impossible smooth texture speaks volumes about the meticulous stone-grinding process and the quality of the tea leaves used. I will definitely buy again.

Patrick T.

11/08/2025

When whisked, it produced a beautiful, creamy layer of fine foam easily. The taste is exceptional smooth with a pronounced umami depth and natural sweetness. Its ceremonial grade really shines through in every sip. This is truly a top-tier product.

Elizabeth

11/07/2025